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U.S. dealership service reference

U.S. Dealership Service Statistics: 10 Figures for 2026

A practical, sourced reference for fixed operations leaders, automotive writers and anyone tracking the scale of dealership service activity in the United States.

Last updated September 9, 2026
The short version

Service remains one of the largest recurring dealership relationships.

Franchised dealerships wrote more than 276 million repair orders and generated more than $164 billion in service and parts sales in the latest NADA industry data. The long-range federal outlook also projects continued growth in vehicle travel, which keeps the service relationship commercially important long after the vehicle sale.

Reported dealership activity

The scale of the dealership service opportunity

These are reported U.S. franchised light-vehicle dealership figures from NADA's 2025 data.

16,990

franchised light-vehicle dealers

NADA reported this count of U.S. franchised light-vehicle dealerships in its 2025 industry data.

Source: NADA Data 2025, 2025
16.2M

light-duty vehicles sold

Those dealerships sold 16.2 million light-duty vehicles, creating a large base of owners who will need future maintenance and repair.

Source: NADA Data 2025, 2025
Road-use outlook

Vehicle travel is expected to keep rising

These figures are federal baseline projections, not reported dealership results. They show the travel outlook that shapes future maintenance, repair and service demand.

What these figures mean

More vehicle use makes the service relationship worth protecting.

Repair orders are not just transactions. They are recurring moments when a dealership can reinforce the value of returning for the next visit. That is why a retention program needs to work in the service lane, where the customer experience and the team workflow meet.

DriveIQ Rewards connects rewards, prepaid maintenance and targeted customer communication to help dealerships give customers a clearer reason to come back, without creating manual redemption work for advisors.

See how automatic redemption works
Sources and citation

Use the source that fits the claim.

NADA Data 2025

Published data on U.S. franchised light-vehicle dealers, vehicle sales, repair orders, and service and parts sales.

Open NADA Data 2025

Federal Highway Administration, 2025 Vehicle Miles Traveled Forecasts

Federal baseline projections for U.S. vehicle miles traveled by vehicle class through 2053.

Open the FHWA forecast

Suggested citation: DriveIQ Rewards, “U.S. Dealership Service Statistics: 10 Figures for 2026,” updated September 9, 2026. Cite the individual source linked with each figure when you need the underlying data.

Put retention to work

Make the next service visit easier to choose.

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