Customer visits
The customer completes a qualifying dealership transaction.
Dealership rewards without the extra work.
DriveIQ Rewards automatically connects qualifying dealership transactions to customer rewards, including earning and redemption, without requiring employees to manually enter reward redemptions.
How DriveIQ Rewards rewards work
Rewards that follow the dealership workflow.
Transaction flows
DriveIQ Rewards receives qualifying transaction information through the dealership’s integrated DMS/POS workflow.
Rewards process
Qualifying rewards activity is processed automatically.
Customer returns
The customer has another reason to return to the dealership.
Redemption processes
Qualifying reward redemption is processed through the integrated workflow.
Balance updates
The rewards relationship continues without manual redemption entry by dealership employees.
The difference
Don't ask if a rewards program integrates. Ask what your employees still have to do.
When evaluating any dealership rewards platform, ask the provider to demonstrate the complete redemption process.
Not enrollment.
Not reporting.
Not how points appear on a screen.
The actual redemption.See the DriveIQ Rewards difference ›
CapabilityDriveIQ Rewards
DMS/POS integrationYes
Automatic qualifying reward earningYes
Automatic qualifying redemptionYes
Manual redemption entry requiredNo
Automotive specificYes
Prepaid maintenance integrationYes
Targeted customer communicationYes
Questions dealers ask before a demonstration.
How does DriveIQ Rewards integrate with dealership systems?
DriveIQ Rewards uses the dealership’s integrated DMS/POS workflow to receive qualifying transaction information for the rewards process.
Does DriveIQ Rewards automatically earn rewards?
Yes. Qualifying rewards activity is processed automatically through the integrated dealership workflow.
Does DriveIQ Rewards automatically process reward redemptions?
Yes. DriveIQ Rewards is designed to process qualifying reward redemptions through the integrated workflow.
Do service advisors manually enter redemptions?
No. DriveIQ Rewards is designed so qualifying reward redemptions do not require manual redemption entry by dealership employees.
Can dealerships customize their rewards program?
Yes. DriveIQ Rewards supports a dealer-controlled program structure aligned with dealership objectives.
How are customer balances tracked?
DriveIQ Rewards supports customer balance tracking as part of the connected rewards relationship.
What reporting is available?
DriveIQ Rewards includes retention reporting to help dealerships measure the customer relationship and return activity.
Can DriveIQ Rewards work across dealer groups?
Dealer group requirements can be reviewed with DriveIQ Rewards during a demonstration so the program fits the group’s operating needs.
How does DriveIQ Rewards help Fixed Operations retention?
DriveIQ Rewards helps Fixed Operations create reasons for customers to return through rewards, prepaid maintenance, and targeted customer communication.
Does DriveIQ Rewards include customer communication?
Yes. DriveIQ Rewards includes targeted customer communication as part of its connected dealership retention platform.