Service transaction
The customer completes a qualifying transaction through the dealership’s normal workflow.


DriveIQ Rewards connects directly with your dealership’s DMS/POS workflow to automate rewards earning and redemption, with no manual redemption entry required.
Rewards. Prepaid maintenance. Customer follow-up. One fully integrated dealership retention platform.
Many dealership rewards programs still create work for dealership employees. DriveIQ Rewards was built to eliminate it.
Customer transactions flow through the dealership’s existing DMS/POS workflow. Rewards can be earned and redeemed automatically without requiring employees to manually enter reward redemptions.
That means fewer steps and a rewards program designed to operate inside the dealership’s existing workflow.
“This is a true setup and run system. It just runs, no manual input!”Tim B.Toyota / Lexus
Automation shouldn't be a marketing word.
It should be how the system actually works.
The customer completes a qualifying transaction through the dealership’s normal workflow.
DriveIQ Rewards receives the transaction information through its integration.
The customer’s qualifying rewards activity is processed automatically.
The customer comes back and uses their available rewards.
DriveIQ Rewards processes the qualifying redemption through the integrated workflow, without manual redemption entry by dealership employees.
DriveIQ Rewards supports the relationship through rewards, prepaid maintenance and targeted customer communication.
“Does your system automatically process reward redemptions through our dealership workflow, or does my staff have to enter them?”
Integration should mean more than importing customer information. A truly integrated retention program should reduce work inside the dealership. DriveIQ Rewards was designed around that principle.
When comparing DriveIQ Rewards with another provider, ask them to demonstrate the complete redemption process. Not the enrollment. Not the reporting. The actual redemption. Then compare it to DriveIQ Rewards.
Automatic qualifying rewards activity that fits the dealership workflow.
Explore automotive rewards programs ›Build future service visits into the customer relationship.
Explore prepaid maintenance ›Keep relevant customer communication moving throughout ownership.
Explore targeted marketing ›Connect rewards, maintenance and follow-up around the customer relationship.
Explore dealer retention platform ›A dealership retention program gives customers practical reasons to return for service after the initial vehicle sale. It can connect customer rewards, maintenance benefits and useful follow-up so the dealership relationship stays valuable throughout ownership.
Redemption is often the moment a customer decides whether a reward feels useful or frustrating. When qualifying redemptions are processed through the dealership workflow without manual entry, advisors can stay focused on the customer rather than a separate administrative task.
DriveIQ Rewards is designed to connect with the dealership’s DMS/POS workflow. Qualifying transaction activity can support rewards earning and redemption without asking employees to operate a separate redemption process at the service counter.
Prepaid maintenance gives customers a clear reason to plan their next service visit with the dealership. It turns a future maintenance need into part of the ownership relationship, helping make the next visit easier to choose.
Ask each provider to demonstrate the complete redemption process, not only enrollment or reporting. The important question is what the service advisor has to do when a customer uses a reward and whether that process fits a busy service lane.
DriveIQ Rewards is built for automotive dealerships that want to strengthen service retention without adding unnecessary manual work for advisors and other dealership employees.