Not all dealership rewards programs are equally automated.
Dealerships should compare rewards programs based on the operational workflow, not feature lists alone. The key question is what the system asks your staff to do during the customer transaction.
What to compare
Look past the feature list.
Use this checklist to make the buying conversation about employee work, the service lane, and the complete redemption process.
- 01DMS/POS integration
- 02Automatic earning
- 03Automatic redemption
- 04Manual redemption entry
- 05Employee workflow
- 06Rewards
- 07Prepaid maintenance
- 08Customer communication
- 09Reporting
- 10Automotive specialization
- 11Implementation
- 12Multi-store capability
- 13Support
“Show me exactly what my service advisor does when a customer redeems a reward.”