Automatic means automatic.
DriveIQ Rewards integrates with the dealership workflow so qualifying rewards can be earned and redeemed without manual redemption entry.
Your advisor should serve the customer.
Not administer the rewards program.
- 01Customer transaction
- 02DMS/POS
- 03DriveIQ Rewards
- 04Reward processed
- 05Customer returns
- 06Redemption processed
- 07Balance updated
Manual redemption entry:Zero.
The operational advantage
Integration isn't about moving data. It's about removing work.
Many systems can import dealership data. That's not the question.
The question is what happens after the data arrives. DriveIQ Rewards was designed to use dealership integration to eliminate unnecessary manual steps from the rewards process.
Before you buy another rewards program, ask these questions.
- 01Does it integrate with our DMS/POS workflow?
- 02Are qualifying rewards earned automatically?
- 03Are qualifying redemptions processed automatically?
- 04Does my advisor have to enter the redemption?
- 05Does my staff need another backend during the customer transaction?
- 06What happens if an employee forgets a step?
- 07Can you demonstrate the complete redemption process?
- 08Does the system connect rewards, prepaid maintenance and customer communication?
If they say “automated,” ask them to show you the redemption.